Frequently asked

Quick answers — if your question isn't here, contact us.

What's the difference between research-grade and pharmaceutical-grade?
Research-grade compounds are produced to specifications suitable for in-vitro laboratory research — purity, identity, and consistency sufficient for experimental work. Pharmaceutical-grade refers to materials manufactured under regulated pharmaceutical standards intended for clinical drug products. Our compounds are research-grade reference materials, sold strictly for in-vitro laboratory research.
What does "99%+ purity standard" mean?
Every compound we sell is sourced from manufacturing partners that meet 99%+ purity specifications. This is our internal sourcing standard.
How is shipping handled?
Orders ship same business day if your payment is confirmed before 2pm EST, otherwise next business day. All orders ship in plain, unbranded packaging from our US facility with tracking provided by email.
How do I pay?
We accept Zelle for fastest processing. After placing your order you'll receive Zelle instructions and your order number to use as the memo.
Do you offer subscriptions?
Yes. You can set the compounds you reorder on a 30, 60, or 90-day cadence. Pause, swap, or cancel anytime from your account.
Is my information kept private?
Yes. We never share customer information with third parties outside what's required to fulfill and ship your order, and packaging carries no product information on the exterior.